21+ Only

hdb88 Responsible Gaming

hdb88 believes online gaming is a form of entertainment — and we are here to make sure it never becomes a problem for you.

Safe Gaming Is Our Priority

hdb88 operates as a trusted and safe online gaming platform for players in Bangladesh. We genuinely want you to enjoy yourself here — but that enjoyment should never have a negative impact on your daily life, family, or finances. Responsible gaming is not just about following rules; it means knowing your own limits and keeping gaming strictly within the bounds of entertainment.

Our platform offers several practical tools to help you manage your gaming habits. On this page you will find out how to set deposit limits, how to temporarily or permanently exclude yourself, and where to get help if a problem arises.

Important: Gambling is only for those aged 21 and above. Minors are strictly prohibited from creating an account or using the gaming platform. If someone underage in your household tries to access a gaming site, use a PIN or password to protect your device.

Our Protection Tools

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. It will not be possible to exceed this limit, so there is no risk of overspending. Lowering the limit takes effect immediately; increasing it is subject to a short waiting period.

Session Time Limit

Playing for long stretches can often cause us to lose track of time. Using the time-out feature, you can set a maximum duration for each session. Once the set time is up, you will be automatically alerted.

Self-Exclusion

If you feel that gaming is becoming a problem, request self-exclusion. This feature lets you suspend your account for a set period or permanently. During self-exclusion you will not receive any promotional emails either.

Account Cooling-Off

As a lighter alternative to self-exclusion, you can choose a "cooling-off" period. During this time (from 24 hours to several weeks) you will not be able to log in to your account, but normal access will return once the period ends.

Gaming History Review

Your gaming history, deposit, and withdrawal details are always visible in the account dashboard. Review this information regularly so you have a clear picture of your spending patterns.

Age Verification

Age verification is mandatory when creating an account at hdb88. No one under 21 can register or play on this platform. Parents are asked to keep their devices secured.

Signs of Problematic Gaming

We do not always notice how much gaming is affecting our lives. Ask yourself the questions below — if you answer "yes" to more than one, you should seek help.

Do you spend more on gaming than your set budget?

Do you hide your gaming from family or friends?

Do you feel the urge to play more in order to recover losses?

Is gaming affecting your work, studies, or time with family?

Do you feel restless or irritable when you cannot play?

Have you spent money on gaming by borrowing or dipping into savings?

If you recognise yourself in any of the questions above, please contact hdb88 support today or make use of the self-exclusion feature. Seeking help is not a sign of weakness — it is a sign of awareness.

How to Use the Protection Tools

  • Log In to Your Account

    Go to the hdb88 account dashboard. Select "hdb88 Login" from the top menu to access your account.

  • Find the "Responsible Gaming" Settings

    Look for the "Responsible Gaming" section in the profile menu or account settings. All protection tools are available there in one place.

  • Set Your Limits

    Enter your preferred daily, weekly, or monthly deposit limit and click the "Save" button. Lowering a limit takes effect immediately.

  • Activate Time-Out or Exclusion

    If you want to take a break, choose a cooling-off or self-exclusion period. Once activated, a self-exclusion period cannot be cancelled by yourself.

  • Contact Support

    If you have any questions about the settings or need urgent help, send a message directly via live chat or to [email protected]. We provide 24/7 assistance.

Age Limit & Parental Guidelines

For ages 21 and above only

The minimum age to participate at hdb88 is 21. We take the protection of minors with the utmost seriousness. Age is verified when creating an account and an ID may be requested in cases of doubt.

A special request to parents — use a password or biometric protection on your phone, tablet, or computer. Avoid gaming in front of children and make them aware of the harmful aspects of online gaming.

If you believe that a minor has used or attempted to use your account, notify our support team immediately. We will take prompt action.

Contact Us for Help

hdb88 Support Team

24/7 Live Chat — for immediate assistance

[email protected]

Service available in both Bengali and English

Let us know about any concern related to gaming — deposit limits, self-exclusion, or mental stress. We will help without judgement.

Keep in Mind

Some important truths about gaming that you should always keep in mind:

  • Gaming is a form of entertainment, not a source of income.
  • Do not use money you cannot afford to lose when placing bets.
  • Playing more to recover losses generally makes the situation worse.
  • Do not make decisions based on emotion — play with a clear head.
  • Take breaks. Spend time with your family.

Responsible Gaming FAQ

Log in to your hdb88 account, then go to the "Responsible Gaming" section in Account Settings. There you can set separate daily, weekly, or monthly limits. Lowering a limit takes effect immediately; increasing one has a waiting period for your protection. If you run into any issues, contact the support team.

Yes, any eligible balance in your account at the time of self-exclusion can be withdrawn. Our support team will assist you through the process. New deposits or gaming will not be possible while self-exclusion is active.

No. The purpose of self-exclusion is to give you real protection, so it cannot be cancelled before the set period ends. Once the period is over, your account can be restored normally, though we still recommend taking things slowly at that point.

You must be at least 21 years old to create an account and play at hdb88. Age is verified during registration and an ID may be requested if needed. This rule is enforced to protect minors.

Start by contacting hdb88 support — we can help activate self-exclusion and other tools. Also speak with family and trusted friends. Consulting a mental health professional or counsellor can be helpful as well.

The account holder must submit the self-exclusion request themselves, as identity verification is required for account security. However, if you are concerned about someone close to you, speak with our support team — we can offer guidance.

Enjoy hdb88 Safely

Play responsibly, know your limits, and keep gaming a source of enjoyment. See the FAQ for more information.

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