hdb88's Privacy Policy

2. What Types of Information We Collect

hdb88 collects information in several ways. The categories of information collected are described in detail below:

2.1 Registration & Account Information

When you create an account on hdb88, we collect the following information:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — only users aged 21 and above may register)
• Password (stored in encrypted form)

2.2 Identity Verification Information

To ensure secure service and prevent fraud, we may request the following documents for identity verification:

• Copy of National ID (NID) or passport
• Proof of current address
• Documentation of payment method ownership

2.3 Financial Transaction Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, we store records of the relevant transactions. This includes the transaction amount, time, method, and associated reference number. However, we never store your full mobile banking PIN or password.

2.4 Technical & Usage Information

The following information may be collected automatically when you visit our site:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Pages visited and time spent on the site
• Cookie and local storage data

2.5 Communication & Support Information

When you contact support via our live chat or email ([email protected]), records of that conversation are retained for the purposes of improving service quality and resolving complaints.

4. Information Sharing & Third Parties

hdb88 never sells, rents, or commercially transfers your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, cybersecurity firms, and game software suppliers. These partners are bound by data confidentiality agreements.

4.2 Legal Requirements

We may disclose information when required by court order, government directive, or applicable law. In such cases, we will attempt to notify you in advance where legally possible.

4.3 Fraud & Security Protection

Information may be shared with fraud detection services or relevant authorities if necessary to prevent cybercrime or financial fraud.

6. Data Security Measures

hdb88 adopts industry-standard technical and organizational measures to ensure the security of your information. Our main security measures are as follows:

• SSL/TLS encryption: All data transmission is protected by 256-bit SSL encryption.
• Encrypted databases: Sensitive information is stored in encrypted form.
• Access controls: Only authorized personnel have limited access to necessary data.
• Regular security audits: Our systems undergo regular security audits.
• Firewall & intrusion detection: Advanced firewall systems are deployed to prevent external attacks.
• Two-factor authentication: Two-factor authentication is in place for sensitive operations.

We commit that in the event of any data breach, we will act promptly and notify affected users in a timely manner.

8. User Rights

As a user of hdb88, you have the following rights regarding your own personal information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: In certain circumstances you may request deletion of your information, though it may not be possible to delete all data due to legal obligations.
• Right to object to processing: You may object to your information being processed for specific purposes.
• Right to data portability: You may request your information in a structured, machine-readable format.
• Right to withdraw consent: You may withdraw your consent at any time, though this will not affect the lawfulness of prior processing.

To exercise these rights, contact our support team via live chat or email.

10. Changes to This Policy

hdb88 reserves the right to update this privacy policy from time to time. This policy may be revised due to changes in the scope of services, the introduction of new technology, or legal changes.

For significant changes, we will notify you via your registered email or through a notification on the platform. Continued use of the platform after changes indicates that you have accepted the revised policy.

We will note the date of each revision at the top of the policy. Previous versions are available upon request.